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Wysłany: Wto 7:42, 15 Mar 2011 Temat postu: five finger 6900 |
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The Key To Success In Business Is Constantly Improving
If your company is not improving,[link widoczny dla zalogowanych], then what's the point of complaining when you are not growing? The only companies that are going to improve and gain the most market share are those who are not sitting back, complacent in what they are already doing and what they have already accomplished.
There are many markets to gain share and always new opportunities. It is necessary for your company and your employees to be able to see the possibilities and then be in position to be able to take advantage of opportunities. If your current configuration could not handle a big order or a huge new account,[link widoczny dla zalogowanych], then you're not ready to grow.
If something like that would almost shut you down, whether it is because of lack of resources, labor or just not having a plan in place to seize the opportunity, then you aren't ready to take it to the next level. That doesn't mean that you should be taking in huge amounts of extra material,[link widoczny dla zalogowanych], although you should have a plan in place to get your hands on it quickly. This also doesn't mean that you should hire a bunch of extra employees when there isn't enough work to keep them busy. Although you should have some part time people ready to step in and really make a contribution.
You should also have a workforce that can step in to fill different roles in different departments. What is wrong with having the office people trained on how to use the machines on the floor? What is wrong with having the guys on the loading dock knowing how to take orders from customers? Cross training is a great way to have employees ready to take on any challenge presented to them and the company.
Having these plans in place before the crisis and before the big order comes in will help you to be ready for when it happens. We must be ready, because in business,[link widoczny dla zalogowanych], you do not always get a second chance. If you can not make a deadline or show some other kind of weakness to a client or potential client, it is almost impossible to gain their confidence back. Once it is lost, you can safely guarantee that it is lost forever. Be sure you do not have a letdown like this, although it may be very difficult to do.
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