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Wysłany: Pon 10:37, 21 Mar 2011
Temat postu: vibram fivefingers shoe 0974
Customer Service And How To Fail In Business by Naz Daud
Customer service is an aspect of any business, whether a large corporate organization or small home business run by a single individual. The way a business presents itself to customers, either potential or actual, can make a huge difference in terms of promotion, loyalty and the likelihood of success.
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If you are seeking to buy in to a franchise or business opportunity, it will be important to understand in advance what the customer service arrangements involve. Will you be responsible for any issues that arise, and need to provide a means by which customers can contact you directly, or is there a customer service center or arrangement already in place? If you will be relying on an outsourced service center, then you may find that giving them a call yourself, alleging to be a potential customer, reveals the level of support which your own customers could face.
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To a large extent, the importance and intensity of customer service is likely to depend on the nature of the business in which you become involved. If you��re seeking to start out as an individual entrepreneur, working from home with little direct contact with customers, then you may consider the importance of customer service to be less of a priority than those entering into a business arrangement which has massive contact with customers and relies heavily on customer loyalty.
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Ultimately it will be important to think about customer service not from the business point of view alone, taking on board the financing, the time,
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